1300 363 128Compliance and Employee Relations
Employing and managing staff is becoming increasingly complex and organisations large and small must be HR compliant.
At the ground level, gain an understanding of the essentials of HR compliance or alternatively learn how to manage employees in difficult situations, ensuring you are covered with regards to Fair Work obligations and when to mediate or investigate on workplace grievances/complaints.
Professional Development
Conflict Management, Mediations & Investigations | Full Day Workshop
This one day* professional development program will provide participants with a breadth of knowledge, and interactive learning. The workshop will address workplace grievances, complaints and the process that follows. Understand how to address workers’ issues confidently and successfully and when outsourcing Investigations is necessary.
The program is interactive with a maximum of 25 participants with a full day’s program and full program resources provided.
Learning Objectives (Technical)
Conflict Management
- Understand the nature of conflict and how it escalates.
- Identify the dynamics and corrosive effect of conflict within teams and groups, in addition to core conflict management understanding.
- Understand the five main styles of conflict resolution.
- Understand, apply and adapt a four-stage conflict management process to any conflict management incident as your basic conflict management skill set.
- Understand the specific competencies required for effective conflict management, associated with each stage of the conflict management journey.
- Understand conflict management as an essential leadership skill.
- Be able to use basic anger management and stress management techniques to be able to stay centred, balanced and collaborative in high-pressure conflict situations.
Mediations and Investigations
- Learn the definitions of mediation and investigation and what each entails.
- Understand why organisations use mediation as a strategy and when it applies.
- Learn the model, process and methods practiced in mediation.
- Understand when to launch an investigation.
- Learn why many organisations outsource investigations.
- Understand who conducts investigations and why?
- Gain confidence in walking through the investigation process.
Participant Experience
An accessible workshop with expert facilitators.
A safe environment to tackle a difficult topic.
Participants will gain
- Increased confidence to address, resolve and manage conflict in the workplace.
- Clarity on when to mediate and when to investigate.
- A toolkit to achieve workplace harmony.
Key highlights
- Gain key understanding and clarity to manage conflict, undertake a mediation and conduct investigations in your organisation.
- Handbook and resources to access during and after workshop conclusion.
Harvest HR & People Solutions can co-create and co-design consulting, mentoring, facilitation and support for your organisation. To arrange a discovery session or to access our subject matter experts please contact Director, Maree Herath on 1300 363 128.
See what we can offer
If you just need some support and guidance, the Harvest team is happy to help you out with any stage of your recruitment cycle. This includes everything from crafting Position Descriptions, advertisements and sourcing strategies, screening applications, identifying great candidates, telephone screening and shortlisting, interviewing and reference checking.
Contact usConnecting Geelong businesses with
the best talent.
We are people helping other people. This is the centre of everything we do at Harvest. And, we will never give up; we will push for results and strive for perfection. We won’t stop until it’s done.
Get in touchWorking from Home Essentials Pack
I would like to purchase a Working from Home Essentials Pack at $49.95 + GST. Please contact me to arrange delivery.
Workforce Management in Crisis Pack
I would like to purchase a Workforce Management in Crisis Pack at $99.95 + GST. Please contact me to arrange delivery.