IT Support Engineer Entry Courses

IT Support Careers can be found with IT Services firms and Managed Service Providers and larger companies have their own internal department.

Most IT Services firms either hire individuals with a Certificate III or IV in IT and provide more training on the job or gain those with an interest and develop their IT support team members from there. The overall consensus was a IT Support Engineer would possess deep understanding (than that of a user) of four major themes and further skills in other areas would be of interest to a IT Services firm.

Skills Matrix and Courses

The Cloud Office 365

Udemy – ( or

G – suite


The Knowledge Academy –

Keystroke Learning –


The Knowledge Academy

NextTech –

Servers Microsoft Exchange

The Knowledge Academy – (


Microsoft Windows Server

Logitrain –

Knowledge Academy –


Virtualisation VM Ware

Udemy –

Cybersecurity Cyber Security

Holmesglen – Certificate IV in Cyber Security –


Databases SQL & mySQL

University of Sydney – SQL Course: Level 1

Programming Languages Windows Server 2019

LinkedIn Learning

Holistic courses Currently offered as part of the Digital Jobs Victoria program

Victoria University Polytechnic – IT Support Level 1



See what we can offer

If you just need some support and guidance, the Harvest team is happy to help you out with any stage of your recruitment cycle. This includes everything from crafting Position Descriptions, advertisements and sourcing strategies, screening applications, identifying great candidates, telephone screening and shortlisting, interviewing and reference checking.

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Connecting Geelong businesses with
the best talent.

We are people helping other people. This is the centre of everything we do at Harvest. And, we will never give up; we will push for results and strive for perfection. We won’t stop until it’s done.

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